Here at The Consumer Voice, we always champion new initiatives to enhance the customer experience. We believe that those brands who truly care about customer care should be rewarded in the form of loyalty and profits. One retailer we always use as a sterling example online is Amazon as they seem to have a firm handle on how to please …
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By Martina Mercer At the Consumer Voice we deal with a lot of PR and marketing companies, most of whom are very nice indeed and do a wonderful job promoting their client’s products. Occasionally we deal direct with the product inventor or the founder of a new eCommerce store and worry a little that they may be trying to do it …
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It’s amazing that it’s not until your smartphone breaks that you realise just how much you use it. The one in question for me was an iPhone 5. I’d been sent a gooey case to review which I adored as it allowed me to stick my phone to anywhere. It made me feel like a trekky as I swiped along …
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